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Shipping policy

EcoGlo Shipping Policy

When Will My Order Ship?

We know some days you’re willing to wait—and some days you need your beauty essentials ASAP. That’s why EcoGlo offers flexible shipping options to fit your schedule.

Once you place an order, please allow 1–3 business days for us to process and prepare your package. As soon as it ships, you’ll receive a confirmation email with tracking info so you can follow your order every step of the way.

Shipping Options (U.S.)

Shipping Type

Cost

Estimated Delivery

Standard

$5.95 (Free on orders $40+)

5–7 business days

Expedited

$18

2–4 business days

Shipping times apply after order processing is complete.

Where We Ship

EcoGlo currently ships to:

  1. All 50 U.S. States
  2. European Union / UK

For an up-to-date list of international destinations and delivery estimates, please visit our International Shipping page.

If we’re not available in your country yet—let us know! Tag us @EcoGlo so we can put your location on our radar.

Are Taxes & Duties Included?

We make international checkout simple. Here’s how we handle taxes and duties:

  1. European Union, UK, Canada and Mexico: All taxes and duties are included in your order total. No surprise charges at delivery.

  2. Other Countries: Fees are calculated at checkout. You’ll be able to choose between:

  3. DDP (Delivery Duty Paid) – duties/taxes prepaid at checkout

  4. DPU (Delivery at Place Unloaded) – duties/taxes paid upon delivery (you’ll handle payment before the package is released)

If you believe you were charged incorrectly, contact us at hello@ecoglobeauty.com and we’ll sort it out.

Do You Ship to PO Boxes?

Yes! We’re happy to ship to PO Boxes, but only with Standard Shipping due to carrier limitations.

Tracking Issues?

If your tracking number isn’t updating, don’t worry—carriers can take up to 48 hours to register a new shipment. If you still don’t see any movement after that, contact us at hello@ecoglobeauty.com and we’ll take care of it.

Can I Update My Shipping Address?

Once your order is placed, we’re unable to make changes. However, you can cancel your order within 1 hour from your account page and place a new one with the correct details.

If more than an hour has passed, reach out to us at hello@ecoglobeauty.com and we’ll do our best to help.

Shipping Restrictions

Some products are subject to specific shipping laws:

  1. Within the U.S.: Fragrances can only ship via ground shipping due to federal regulations. Unfortunately, we cannot ship them to Hawaii, Alaska, U.S. territories, PO Boxes, or military (APO/FPO) addresses.

  2. International: Some countries restrict the import of alcohol-based products. In certain cases, these items may require express shipping and may carry additional fees.

Email hello@ecoglobeauty.com if you have questions about shipping a specific product to your destination.