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Privacy policy

EcoGlo Privacy Policy

Effective Date: June 11, 2025

Our Data Promise

EcoGlo (“we,” “us,” or “our”) values your privacy and believes in full transparency when it comes to how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data when you engage with us online, in-store, or through other EcoGlo experiences.

We comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), where relevant. If you’re located outside the U.S., additional policies may apply.

1. What This Policy Covers

This Privacy Policy covers your interaction with EcoGlo through:

  1. Our websites and digital platforms

  2. Social media, email, and text/SMS

  3. In-store visits and events

  4. Customer service communications

  5. Purchases and returns

  6. Surveys, sweepstakes, or promotions

2. What We Collect

We may collect the following types of personal information:

  1. Contact details (name, email address, phone number, mailing address)

  2. Purchase history and product preferences

  3. Account login info

  4. Content you post on our social media or submit through surveys

  5. Device info (IP address, browser, cookies, etc.)

  6. Location data (general, not precise GPS unless you opt in)

We do not knowingly collect or store:

  1. Sensitive personal data (e.g., health, political, biometric, or financial account info beyond what’s required for payment processing)

  2. Personal information of children under 13

Payment info (e.g., credit card numbers) is securely processed by third-party providers and not stored by EcoGlo.

3. How We Use Your Info

We use your personal data to:

  1. Fulfill orders and deliver customer support

  2. Personalize your EcoGlo experience

  3. Communicate offers, news, and updates (if you opt in)

  4. Improve website performance and product selection

  5. Analyze usage trends and preferences

  6. Support promotions, contests, and surveys

  7. Prevent fraud and comply with legal obligations

4. Legal Bases (Under U.S. Law)

We process your data under legal grounds such as:

  1. Your consent (e.g., to receive marketing emails)

  2. Fulfillment of a contract (e.g., to process an order)

  3. Legal compliance (e.g., tax or consumer rights)

  4. Legitimate business interests (e.g., customer support, marketing, analytics)

You can withdraw consent at any time by emailing us or clicking “unsubscribe” at the bottom of our emails.

5. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted third-party partners who help us operate our business, including:

  1. Shipping and logistics providers

  2. Payment processors

  3. Email and SMS marketing platforms

  4. Web analytics and performance tools (e.g., Google Analytics)

  5. Fraud prevention and cybersecurity partners

  6. Platforms that help us run promotions or manage events

All partners must adhere to strict data protection and confidentiality standards.

6. Your Rights

Depending on your location, you may have the right to:

  1. Request access to your personal data

  2. Ask us to correct or delete your information

  3. Opt out of email or SMS marketing

  4. Restrict certain data uses (like targeted advertising)

To make a request, please email hello@ecoglobeauty.com with your name, email address, and request details. For California residents, we comply with CCPA requests as required by law.

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

  1. Remember your preferences

  2. Analyze site traffic and improve performance

  3. Offer personalized experiences and promotions

You can adjust cookie settings in your browser. Some cookies are essential to site functionality and may not be disabled.

8. Data Retention & Security

We retain your data only as long as needed for business or legal purposes. We implement industry-standard security measures such as:

  1. SSL encryption

  2. Secure servers and firewalls

  3. Access controls and internal safeguards

Despite our efforts, no system is 100% secure. Please protect your account credentials and report any concerns to us.

9. International Use

EcoGlo is based in the United States. If you access our services from outside the U.S., your data may be transferred and processed in the U.S., where laws may differ from your local jurisdiction.

10. External Links

Our website may contain links to other websites or services not owned or operated by EcoGlo. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in the law, our practices, or our offerings. We’ll post any updates here and, if significant, notify you via email or a banner on our website.

12. Contact Us

If you have questions or concerns about your personal information, please reach out:

EcoGlo Team

hello@ecoglobeauty.com